At 9:51 PM +0000 3/3/05, Ian Messenger wrote: >Hello, > >I can't open my CD-DVD drive (it has just frozen - there is no CD or >DVD in the drive) and when I click on the DVD software I get this >message: > >DVD Player encountered a serious error. A valid DVD drive could not >be found (-70012). > >Does this mean the drive has been damaged and that I need to take to >the repair shop? > >I bought my ibook second-hand from a colleague and I need to install >the new version of iTunes so I can use my new iPod shuffle. The >Installer programme is asking for a password and my colleague has no >idea what it is. How do I get around this? In different systems I've had problems with the power management hardware not powering some systems up after sleep, including the CD-ROM drive. The fix for it has always been to do a shutdown, pull the power cord, plug it back in then startup . FWIW -- Clark Martin Redwood City, CA, USA Macintosh / Internet Consulting "I'm a designated driver on the Information Super Highway"