[iBook] <OT> CompUSA

[Clark Martin]

At 7:19 PM -0400 5/24/05, Joel Esler wrote:
>We have no Fry's on East Coast.. :(  I went a Frys in Pheonix one
>time.  I was in heaven.

It may have looked like heaven but it's really the other place.

Perhaps their best known nefarious practice is putting back on the 
shelf anything that is returned regardless of what is in (or not in) 
the box.

>On 5/24/05, Clark Martin <cmmac at sonic.net> wrote:
>>  At 9:13 PM -0400 5/23/05, david wrote:
>>  >On May 23, 2005, at 8:53 PM, Samantha Cornell wrote:
>>  >
>>  >>My question is: is this they type of experience that others have
>>  >>had at CompUSA?  We had a similarly difficult experience there when
>>  >>we bought our iMac last year. If so, why on earth are they the
>>  >>Apple authorized store?  It would seem that there are much better
>>  >>alternatives. i would expect this level of customer service at a
>>  >>fast food resturaunt or even a convenience store, but it seems out
>>  >>of line when purchasing a computer.
>>  >
>>  >Over the years I have collected an amazing array of CompUSA
>>  >incompetence stories which runs the gamut from iMacs to memory, from
>>  >Compaq to printers, from CD-R media to printer paper, from lies
>>  >about service contracts to broken computers returned more
>>  >dysfunctional after the repair. You might ask, "Why do you continue
>>  >to shop there?" And my answer is that I haven't willingly shopped
>>  >there since the unveiling of the original iMac but while I was still
>>  >in the support biz many of my clients chose to shop there - a time
>>  >or two. The only store that can rival CompUSA in incompetence, lies,
>>  >and questionable business practices is WorstBuy.
>>
>  > Clearly you are unfamiliar with Fry's


-- 
Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting

"I'm a designated driver on the Information Super Highway"