[iBook] <OT> CompUSA

[Joel Esler]

We have no Fry's on East Coast.. :(  I went a Frys in Pheonix one
time.  I was in heaven.

On 5/24/05, Clark Martin <cmmac at sonic.net> wrote:
> At 9:13 PM -0400 5/23/05, david wrote:
> >On May 23, 2005, at 8:53 PM, Samantha Cornell wrote:
> >
> >>My question is: is this they type of experience that others have
> >>had at CompUSA?  We had a similarly difficult experience there when
> >>we bought our iMac last year. If so, why on earth are they the
> >>Apple authorized store?  It would seem that there are much better
> >>alternatives. i would expect this level of customer service at a
> >>fast food resturaunt or even a convenience store, but it seems out
> >>of line when purchasing a computer.
> >
> >Over the years I have collected an amazing array of CompUSA
> >incompetence stories which runs the gamut from iMacs to memory, from
> >Compaq to printers, from CD-R media to printer paper, from lies
> >about service contracts to broken computers returned more
> >dysfunctional after the repair. You might ask, "Why do you continue
> >to shop there?" And my answer is that I haven't willingly shopped
> >there since the unveiling of the original iMac but while I was still
> >in the support biz many of my clients chose to shop there - a time
> >or two. The only store that can rival CompUSA in incompetence, lies,
> >and questionable business practices is WorstBuy.
> 
> Clearly you are unfamiliar with Fry's
> --
> Clark Martin
> Redwood City, CA, USA
> Macintosh / Internet Consulting
> 
> "I'm a designated driver on the Information Super Highway"
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-- 
Joel Esler
BASE Project Lead
http://sourceforge.net/projects/secureideas