Hi, My friend just came with her iTouch and we can't get any sound out of it. I thought it was the earbuds but I tried my buds in it and still no sound. The sound is turned all the way up and the counter is moving so it's playing. Any suggestions on how to proceed to get this fixed? terry http://www.terrypogue.com/Terry "My idea of pure heaven is to spend a day in the kitchen, peeling, chopping, and stirring while the words of a good book fill the air around me." Ruth Reichl