[iTunes] iTunes not recognizing an iPod (Becca)

[Robert Finlay]

>  when he plugs his iPod into his computer, iTunes doesn't recognize it. (using Windows XP, I think) - his computer sees it as an external hard drive, but iTunes doesn't see it.


Is the iPod battery charged? If not, you may have to charge it at least partially before iTunes will "see" it. An external charger will charge it faster than the usb port.