On the Mac it is the option key that you hold down while launching iTunes to get the dialogue box. Becca is on a PC so its the shift key. On Jan 8, 2009, at 2:03 PM, Jeff Carruthers wrote: > Ken: cool tips. > > I knew the shift key worked with iPhoto but hadn't realized it > worked with iTunes. > > Plus, I really like the refresh idea for setting a regular scheduled > download. > > Thanks. > > Jeff >