[CUBE] small dog now OT

Mon Feb 3 15:30:51 PST 2003

Thanks Ray i did the same but was trying to avoid it because it would 
have voided the warranty but even after slowing it down with the grease 
it still isn't right and also have a wobbly wheel and menu button that 
scrapes on wheel when pushed very annoying. and about the xacto knife 
use tape next time you will do less damage and i say next time because 
there will be a next time because the grease finally gets pushed off 
the ball bearings and needs to be repacked i would like to find a 
sealed bearing of that size that would do the trick.
On Tuesday, Feb 4, 2003, at 00:14 Europe/Rome, Ray Boehmer wrote:

> Richard-
> I know that my iPod had a scroll wheel that would spin when I walked, 
> or
> even in the breeze it seemed, and I fixed it by adding a little heavy
> modelling grease into the bearing area. Just use an exacto knife to 
> pop the
> wheel and center button off. (I got the grease at an RC hobby store). 
> This
> solved the problem for me...
>
> -Ray
>
> on 2/3/03 5:06 PM, Richard Clark wrote:
>
>> Ok i see that you want the whole story Laurie so i'll give it to you 
>> :)
>> i bought the ipod for almost a grand and the damn scroll wheel was
>> defective it would spin even if breathed on here in Italy isn't like
>> America if you buy something you need to keep it the store won't take
>> it back or trade it for another one if it's defective you need to send
>> it in for warranty even if you bought it 5 mins before anyway this was
>> defective so it was really not usable.
>>
>> I did the rma on line with the apple site and in 2 days a nice little
>> box showed up at the door and i sent my ipod off to apple thinking 
>> this
>> is Italy i'll get it back six months from now,
>> to my surprise 2 days later it was on my doorstep (i was thinking wow
>> Apple) until i opened the box and saw a letter stating that the ipod
>> was fine. So i called up Apple Italy and as i already knew they are
>> useless (experience with one of my cubes) after three days i got them
>> to transfer me to someone that spoke english (in Ireland) and he said
>> he would see what he could do. after another two days he got back to 
>> me
>> via email and said there is nothing he could do and he would talk to
>> his supervisor, His super a very nice lady by the way explained that
>> Apple had not given them any means to repair problems with scroll
>> wheels so there was nothing she could do, I said give me a new one if
>> you can't fix it she said she couldn't she told me to send it in again
>> in a few months and maybe apple would have gotten their act together
>> for doing service on the pod.
>>
>>
>> After a few months i sent it back and it came back to me two days 
>> later
>> just like before they didn't even look at it they said my 90 day
>> warranty was up, seriously getting pissed i called back again and
>> explained to the guy in Ireland that in Europe it is law that all
>> products have a one year warranty and there is nothing on the box that
>> states otherwise. I was told i was correct but for some reason the
>> Italian Apple don't know the laws in their own country.
>> I was told that they still hadn't gotten their act together and to 
>> send
>> it back again after a few months.
>>
>> At this point i sent two letters to apple explaining the situation
>> hoping that they would tell me something as of now still no reply i
>> think it has been almost a year.or maybe more i lost track.
>>
>> So here i am still with my useless IPod and i just found out that the
>> remotes not the earphones are available and work with the 5gig so i
>> figured i'd get one of those so i can finally take my ipod around
>> instead of leaving it sitting on my desk.
>>
>> by the way Apple never did replace my case on my cube nor the dvd that
>> doesn't eject disks from the first day i got it for the dvd i pulled 
>> it
>> apart and fixed it myself and the case i've almost learned to live 
>> with
>> it.
>> On Monday, Feb 3, 2003, at 22:30 Europe/Rome, Laurie A Duncan wrote:
>>
>>> On 2/3/03 3:53 PM, mawgadog at tin.it typeth:
>>>
>>>> because anything bought in Italy costs ten times the price probably 
>>>> 9
>>>> out of that ten goes into the pockets of the Mafia. Just an example
>>>> when i bought my 5gig ipod it was 399 in the states here i paid 
>>>> almost
>>>> 1000 for it so i ask you Laurie would you buy it from Italy??
>>>
>>> I didn't realize the lira was that far off from the dollar, so now I
>>> understand your dilemma.
>>>
>>> Regardless, I wouldn't buy Apple earbuds anyway, at any price :)
>>>
>>> If you have relatives here in the US, perhaps they can order it for
>>> you and
>>> ship it to you as  'gift" to avoid the duty?
>>>
>>>
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>> Yahoo: ozzy_wells
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>>
>>
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>
> sincerely,
> -- 
>
> Ray Boehmer
> Marketing Communications
> Multimedia and Graphics
> rboehmer at nc.rr.com
> 919-395-4329
>
>
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>
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