[HM] 8500 freezes when printing ...

William Breen breen at inreach.com
Mon Dec 16 19:30:53 PST 2002


Hi Bryan,
	Ok, here goes....  First disable any other ethernet drivers, and try 
with the Apple driver first.  Actually First First, make sure that your 
LocalTalk converter has a good terminator in it.  if the resistor is 
bad, you can spend ages trying to fix the printing problem, and it will 
keep changing on you and drove you nuts.
	Now is the Ethernet card an Apple built in or a second party?  If it is 
a second party, download it's current driver off the net, and try that. 
  Try loading the latest LaserWriter 8 driver for the printer driver. 
Good luck
		Bill Breen

Bryan Forbes wrote:
> Hoping someone will give me some ideas/insight or otherwise to get this 
> going ...
> 
> I am troubleshooting an 8500/120 at the Grade School I work at for one 
> of our 6th grade teachers.  I have already dumped the older OS and 
> updated the unit to OS 7.6.1.  She hadn't been able to print or get on 
> the net there in years, so I got her on the network and promised her 
> (and another mac using teacher) that I'd get them printing as well.
> 
> Everything has gone well except for this one item.  On this unit 
> (8500/120 running OS 7.6.1) I hooked up to a Asante Localtalk/Ethernet 
> converter & Apple Laserwriter Select 360, I get a freeze as the print 
> job is sent.  The printing connection is through a normal ethernet cable 
> from the 8500 to the drop in the classroom and ethernet back out of the 
> drop and to the Asante unit.
> 
> The print job pops up on the desktop printer and then the 8500 just 
> locks up.  After you start the unit back up ( via a 3 fingered salute), 
> the print job goes on through or it freezes again.  Finally, the print 
> jobs will clear out and the machine will stop freezing.
> 
> I have a different ethernet drivers in the extensions folder ... do I 
> only need the "built-in driver" and ditch the others.  Something 
> obviously doesn't like each other when a print job is sent through 
> (doesn't matter what the application is that's printing -- Clarisworks 4 
> and Icab both freeze when requesting a print job).
> 
> I searched through MacFixit and couldn't find anything through a search 
> for "printing + freezes".
> 
> Do I do the normal troubleshooting routing of starting with a barebones 
> system and start adding back in extensions until I find the problem?  
> Does anybody have any insight into what the possible culprit would be?  
> I have ditched a lot of other non-essential extensions already in trying 
> to pare the system down to essential extensions.
> 
> Thanks,
> 
> Bryan Forbes - Business Education
> Blue Ridge School District #18
> Bellflower/Farmer City/Mansfield, IL
> Macintosh is to Windows as Dvorak is to Qwerty ...
> 
> 
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