Rant...

[mo.og at verizon.net]

Sorry to burden you all with this, but I thought it might be of use to 
some.
On a whim (what I thought was a good deal) I, tragically, bought an RCA 
miniDV camcorder. It was as is at the Wiz, and more than half off the 
retail price.

The catch was that it was sold as is... no manual, battery etc. I 
assumed that I would be able to purchase these items easily, right? RCA 
has all the outward appearances of a real company so one would naturally 
think it's just a matter of figuring out what bits one needed and 
ordering replacement accessories from the company.

I have spent so much time trying to get a couple of accessories (crucial 
to having the damn thing work) I lose track of the time I've wasted. I 
have a scratch pad with the 20 odd different #'s I've been given, and 
about 10 names of different supervisors etc. that I've had to contact to 
try and get this thing done. It seems that for this particular product 
one really can't get there from here.

I have never, ever had such an infuriating experience.

I will never again, knowingly do business with this company or any of 
it's divisions ever. Too bad they do Technicolor...

____________________
Matthew Guemple
Director/MATBLACK > VIS
mo.og at verizon.net
646.734.6601