[MacDV] Re: Canon ZR 25 Repair

[Sue Costabile]

Hello,

I just joined this list the other day and am finding it interesting.

I had similar problems with my Canon Elura MC2 and called Canon. I 
was surprised at their effeciency in responding and that I could 
communicate with them and pay via e-mail. It was about $135 to fix 
and didn't take long.

But now I have another problem that maybe someone has advice on. 
Almost every time I capture video with FinalCut Pro to my G4 laptop I 
get a message that it has reached the end of the tape even though it 
is in the middle of a clip. I have FCP set for no capture time limit 
and to make new clips on timecode breaks.

Thanks
Sue

>The "Remove Cassette" message is triggered when the tape drags as it 
>spins off the
>supply reel. This is often a cleaning issue caused by a build-up of 
>oxide on the
>capstan. The ZR series are not difficult to clean, and could be 
>handled at any competant
>repair shop. Expect to pay $55 - 70.
>
>By the way, leaving a tape paused during shooting causes the 
>build-up most quickly. If
>you aren't running tape, turn the camera fully off.
>
>R.B.
>
>David Minard wrote:
>
>>  For awhile, I have been getting a "Remove Cassette" message on my Canon
>>  ZR 25, which has some miles on it. The cassette actually doesn't want
>>  to come out a lot of the time and the machine has been known to eat a
>>  tape or two.
>>
>>  Has anyone sent their cameras back to Canon for repair, particularly on
>>  this (these) issue(s)? Obviously, if the price was right, I'd consider
>>  it. Any/all thoughts much appreciated.
>>
>>  David Minard
>>  David Minard/Design
>>  175 Federal St.
>>  Boston, MA 02110
>>  Office: 617.426.4968
>>  Cell:    617.480.4748
>>
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