[Ti] Apple customer service

[Murray Kastner]

I'd like to throw my two cents in. Apple has improved their service  
and their attitude immensely and I for one look upon the naysayers as  
grouches who will find fault with anything. Sheesh! Even such non- 
computer magazines like the respected Consumer's Reports consistently  
rate Apple service ahead of everyone else. No one should expect  
perfection, IMHO...

I also  think that the new MacBooks set new standards in value and  
considering the extras included not included in Dell et al, I would  
think that Apple is joining the mainstream and will become a leader  
there, too.

Murray


On 11-Jun-06, at 12:00 PM, Timothy D. Naegele wrote:

> I have had five PowerBooks, with the first one being purchased about
> 10 years ago.  I have witnessed firsthand the ebb and flow of Apple's
> customer service, and I believe it is the best today that it has ever
> been.  Calls are answered quickly, and the people honestly try to
> help; and even when the product is out of warranty -- and AppleCare is
> a must -- the costs are reasonable.
>
> Apple has helped me at least three times in the last three weeks,
> first at their Genius Bar, and then when the Ti went back to Houston
> to be repaired.  Everything that they said would be done has been
> done; their people are courteous and have helped immensely; and there
> are sound reasons why Apple's customer service is rated the best in
> the industry.
>
> I can be as critical as anyone, but Apple's customer service is why I
> have bought Apples and will keep doing so, and will recommend them to
> anyone.
>
> Timothy D. Naegele
> www.naegele.com
>
> --------
> _______________________________________________
> Titanium mailing list
> Titanium at listserver.themacintoshguy.com
> http://listserver.themacintoshguy.com/mailman/listinfo/titanium
>
> Listmom is trying to clean out his closets! Vintage Mac and random  
> stuff:
>         http://search.ebay.com/_W0QQsassZmacguy1984