Thanks, Jerry, for some helpful answers. I now realise one of my questions was silly as it appeared. I meant that I generally view emails in the preview pane and it gets replaced by the address book in the main window. I had become used to operating in OS 9 with the main window and the address book window both open. Not a big issue, I know, and I'm adjusting my way of operating. >> 6 In Entourage X can you opt to have multiple window panes open? I like to >> keep an email visible while copying contact details into my address book, >> for example. >> > Yes (!?!?!?)