At 1:07 AM -0400 7/25/03, TheMacintoshLady wrote: >I do see how the general public who are not computer buffs such as >on these lists, >do not necessarily absorb the information. So what's to absorb (I ask facetiously <g>)? Try opening a brand new iMac or iBook in front of two eight-year-old children. Sit back. One hour later, ask the kids to write you a letter. Then hand them a digital camera or DV camcorder. Give them a current Epson printer and a USB cable. Plug in an already-paid-for cablemodem. Hand 'em a couple of music CDs (remember those?). Do not, repeat, do not succumb to any requests to buy from the iTunes Music Store whenever they stumble across it. Watch closely. Learn something new about Macs and the OS X way. Apple seems to haven't taken even further one of the basic underpinnings of the Mac advantage - transparency. The "general public" wants a computer and its advantages. They just don't want to learn a new profession just to use the thing. The unpack-to-real-usage interval on a current Mac is great. My experience has been that the very young and the very old "get it". Self-professed Luddites and the gadget-phobic don't find it daunting. I suspect that these are those who bring an empty cup, so to speak. Non-IT Windows users "get it" and want it but often resent the price and the inability to use their accumulated software "as is". UNIX and Linux users "get it" and desire it but often balk at the price of high-end desktop performance and single vendor lock-in. "Expert" GUI users take longest to appreciate it and resent each of the ways in which it resembles anything else (that they thought they'd escaped?)- UNIX, XP, DOS. And lament each of the ways that it is NOT OS 9 (or XP, W98 or whichever is their formative/definitive GUI candidate). IT professionals are alternately fascinated, amused or beard-strokingly curious about it. And increasingly seem to get one into their budget. For evaluation, a special project, whatever. A laptop yet. >This evening I had a call from a woman who is NOT elderly, is >professional, and who works. She could not understand why she was not >printing...she just could not wait for a page of what looked like text >but was really graphics to spool to the printer and so she >canceled... That's not an OS X problem. And it's curable surely by getting her a faster printer or a dollop of patience? >.......when she attempted to print again, of course the queue >was giving her trouble and no one ever has the common sense to STOP the >printer, delete the file and start over again. It's one of the MOST asked >questions I get, over and over again. These folks have been using >computers for 6 or more years. This is why What does needing to stop, delete a file and start have to do with adding the printer? >I dread having to deal with >the X system of adding a printer the Windows way.......it just seems so >old fashioned. Quite the opposite in my case - I keep taking laptops into new environments and having the printers there automagically showing up, ready for use. -- 'tis as said. [Reality is defined by being described]