> > Tell her to get to get a new ISP. She probably will have to do this if we can't figure out what the problem is. I use the same ISP (Cox Cable) and have had no problems. Service, when requested, has been ok for me. Evidently she ran across a less than helpful technician. > > Seriously. > > If these people expect to take her money for services which they > have no > intention of providing, [expletive deleted by poster] them! > > Other than that, we don't have anything to go on. This is a > question which > cannot be answered without a good deal more technical detail. I really can't give any more detail other than that she can't receive email. Will contact the local Mac Users Group and see if I can get some help. Appreciate your comments. Tom Garrou -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/x-newbies/attachments/20070407/7af8863e/attachment.html