[X-Newbies] Key Board Errors

[Peter Saint James]

On 22  May2009, at 9:41 PM, Paul Simpson wrote:

> My wife has a MAC running "MAC OS X Panther Ver 10.3.9". I'm fairly
> knowledgeable regarding IBM / Windows PCs BUT no clue about MAC =20
> problems.
> Her MAC's been working fine for the past several years but recently =20=

> she's
> got a consistent problem with her keyboard. When she strikes the Q =20
> key she
> gets an A. This happens with numerous other keys. SO I went out and =20=

> bought
> her a replacement keyboard. BUT when I connected the new keyboard and
> checked it out, we get the exact same errors.  Needless to say I =20
> returned
> the new keyboard. Any thoughts on how I go about fixing the
> problem???????????


	First thing I'd try is to make sure you have the proper keyboard =
=20
selected.  It could be the keyboard is set to type some other =20
language.  Go to the =F0 menu -->Systems Preferences  -->International  =20=

-->Input menu.   Make sure that the proper keyboard is selected =20
(probably the US one).

	If the right keyboard is checked.  Try to get a keyboard viewer. =
 =20
One way to do this is to check in that same International Preference =20
the box that says "Show input menu in menu bar."  When it shows up, =20
click it and select the keyboard viewer.  See if the layout shown =20
matches the keyboard it should be.

	If that doesn't work, there is probably a keyboard or =
international =20
preference file that can get corrupted and you can delete.  A new one =20=

will be automatically generated.  I couldn't find one where it should =20=

be, so someone else with more experience will have to tell what pref =20
file it is.

	Good luck.

								Peter