[X4U] Canon BJ printer problems

Stroller MacMonster at myrealbox.com
Fri Mar 4 17:14:25 PST 2005


On Mar 5, 2005, at 12:35 am, Keith Whaley wrote:
> I have a PowerMac MDD G4 Tower model, 1.25 Ghz, OS 10.3.8.
> I also have a brand new Canon bubble jet iP 3000 printer.
> Everything is working fine, up to the completion of the printer driver 
> installation.
> It will NOT quite install! Stops and spins the beach ball at aomething 
> like 99% installed. It just keeps going...
> Finder Menu bar/Apple/About This Mac/More Info/Hardward Overview shows 
> a Canon USB printer, so it recognizes it's online, but...
>
> I spent almost ¾ hours with a Canon Mac tech support  person today at 
> the Canon support facility, and after all the shenanigans, the driver 
> still wouldn't work.
> ...
> Any assistance appreciated!

I have the iP3000 & seem to recall seeing the beachball at 99%. I'm 
pretty sure that it didn't cause any problem, whether I force-quite the 
installer or rebooted the machine.

Is it possible Canon's tech support don't know Macs? If you go into 
Applications > Utilities > Printer Setup Utility & choose USB from the 
drop-down is the iP3000 not shown there? If so, click on it.

My apologies if you've already tried this.

Stroller.



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