[X4U] Cyan screen artifacting?

Linda XPressoBean at mac.com
Tue Aug 15 18:35:22 PDT 2006


On 8/15/06 8:02 PM, Zane H. Healy wrote:

> How does one go about getting Applecare to replace a part?

1-800-SOS-APPL

Be ready with your Mac's serial number, AppleCare contract number (AppleCare
Protection Plan if you're using the extended warranty; if you're under your
new machine warranty, I think the serial number of your Mac is sufficient),
and the same AppleID you used when you registered your Mac.

Describe your problem.

Go through their troubleshooting with them, which will include all the
things you've already done. Unfortunately, they can't really take your word
for it, and you'll most likely have to do it all over again with them on the
line.

If you're successful, yay! If you're not, discuss your options for repair.



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