I think GoToAssistExpress should do all your need. Basically you could log into their system and use it as if you were there. gotoassistexpress.com cjc On 22/02/2010, at 8:16 AM, Jim Colgate wrote: > Here is the situation: My out of town parents are basically computer > illiterate, but they do have broad band cable internet service with > a wireless router and wireless printer for the kids to use when they > come to visit. Mom calls me a few times a month to have me look up > something on the internet, and then I either package up the data and > mail it to them (slow) or try to communicate the info over the phone. > > What I would like to do: I would like to have them turn on the > printer and then I would print out the information from my computer > for them on their printer. > > I think I will have to open up some ports on their router and point > them to their printer -- just not sure which ports and anything else. > > Then how do I point my computer to their printer for output? > > Any ideas or suggestions would be appreciated. > > Jim