Snow White Thanks for your response. I agree with everything you said -- however -- since the computer is connecting to the provider, doesn't that imply that it understands use modem, etc... ?? I like the idea of checking each app -- I will try that. Thanks again. rich On Jun 21, 2005, at 4:55 PM, Snow White wrote: > Good Windoze Tech you got there - bad Mac Tech > > Check the System Prefs > Network to see that it is configuered to use > the modem as its network point. > Check any pref within the individual programs for online > offline > status and any connection via prefs > > Cannot think of anything else at present -- Anyone else? > > jj > > > On 21-Jun-05, at 4:37 PM, g4-request at listserver.themacintoshguy.com > wrote: > >> I have a friend who has an e-Mac (75gig, 256Megbyte, OSX3.2 - just >> updated to Tiger). She can't get on the net from her machine with a >> phone modem. It had been working and than all of sudden she couldn't >> on >> the net. Her computer seems to connect with her provider ( it states >> "connecting" and after a few minutes it says " connected"). However >> once connected, neither Outlook or Safari work. Outlook just grinds >> away doing nothing and Safari within a few seconds comes back with a >> message that indicates it can't establish a connection -- even though >> there is a connection to the provider. It appears like it is waiting >> for a password, but never asks for anything! I thought it sounded >> like >> a virus. One tech thought that there could be some Spy Ware running, >> redirecting the efforts of the CPU??? > > _______________________________________________ > G4 mailing list > G4 at listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/g4 > > Listmom is trying to clean out his closets! Vintage Mac and random > stuff: > http://search.ebay.com/_W0QQsassZmacguy1984 >