Since Appleworks comes with the machine, they may be willing to help, though I believe they usually say just hardware is covered. Call and ask. Even if it's not covered you may be lucky and get someone who's willing to help anyway, especially if it's a simple problem. My experience has been that when I have a covered problem, and we're going through a fix that requires a reboot, there's usually a waiting period of several minutes where the tech doesn't have anything else to do, and out of boredom, they're usually willing to discuss just about anything. Brian On 12/17/03 10:59 AM, "Don Hinkle" <donhinkle at mac.com> wrote: > I'm having a problem with Appleworks. Since I have applecare, wil they > help me with that, or does software cost extra? > -don