Jack Rodgers wrote: > > On Thursday, May 15, 2003, at 02:09 PM, Fran Dollinger wrote: > >> Fran Dollinger wrote: >> >>> Hi, >>> Yep, the fan just went into hyper-drive again. >>> Fran >>> >>> >>> Called into Apple....they are sending a box...again. >> >> >> Fran > > > All this trouble just to see the delivery guy again... > > How many return repairs are required before they replace it for you > with a new iBook? > Today on the phone I asked about that......"Well", he said, "I'm sure that they have other options in case these same problems continue". So, I'm assuming that "option' being the operative word there, that at that point they will exchange or something....I did let him know how unhappy(read: down right pissed off) I was about the whole situation. The Saga Continues! Fran > >