On May 8, 2004, at 5:40 PM, Jill Whenmouth wrote: > She is the only user of her computer; hasn't set up multiple user. > OSX was > installed on her ibook when she bought it from apple. I am guessing > she > is running Osx.1, but can find out which version she is running if > that is > needed to figure out how she should handle this. Sounds like her account is the admin account... SO if she uses a password to log in to her computer, she would type in her password when prompted. If she does not enter a password, then pressing enter might do the trick.