[iBook] ibook/airport reception issue

[Jill Whenmouth]

Dave,

i am catching up reading the digest threads and saw your comment about first
tech.  you might want to check on how long they will take to do the work.  I
left the twin cities in 2001, but my experience with them up to that point
was that they were always backlogged... that it took a couple of weeks or
more for them to get to people's computers.  My memory was that if applecare
would have covered it, it would have been way quicker to have called
applecare and had it shipped out.    Have you ever had an applecare pickup?
My experience has been that it was amazingly swift and convenient

JW



> From: / dave / <arouet at winternet.com>
> Subject: Re: [iBook] ibook/airport reception issue

> 
> Rich Brauer wrote:
> 
>> Apparently, when you insert the antenna into the card, you *really* need
>> to press hard to get it fully into the socket. I thought the antenna was
>> comfortably in its socket, but the Genius got it in there. He popped the
>> card back in, restarted, and I had full reception.
> 
> Thanks, Rich, I wish that was it. I'd already checked that and did so
> again just for good measure when it was mentioned by someone earlier.
> 
>> heartily recommend checking that out before going any further. If you're
>> in the Twin Cities, stop by the Mall of America, or one of the others,
>> and see if they can help you before trying to ship it back to Apple
>> itself, where you'll be left without the 'book for a while.
> 
> I just learned (to my great satisfaction) that First Tech, which is just
> a block away from me here in Minneapolis, is authorized to do Applecare
> service. They still recommend sending computers away for certain things,
> but if it's just a matter of some work on the antenna, they said they
> can probably do it in-house with no problem.