Jill Whenmouth wrote: > i am catching up reading the digest threads and saw your comment about first > tech. you might want to check on how long they will take to do the work. I > left the twin cities in 2001, but my experience with them up to that point > was that they were always backlogged... that it took a couple of weeks or > more for them to get to people's computers. My memory was that if applecare > would have covered it, it would have been way quicker to have called > applecare and had it shipped out. Have you ever had an applecare pickup? > My experience has been that it was amazingly swift and convenient Thanks, Jill - duly noted. I'll go into First Tech this week and make sure I feel out the situation really well before I decide on what to do. I guess it depends to some extent on how much needs to be done, too (and whether that can be determined in advance)... -- / dave /